Hawzah News Agency - (Mashhad - Iran) - Astan Quds Razavi has announced special telephone numbers to pilgrims from all over the world to facilitate pilgrimage, delivery of humanitarian aids, offering information, etc., in order to help them follow their affairs with peace of mind.

Holy Shrine (05148888)

Considering that it is impossible for all admirers to travel to the shrine city of Mashhad in person, AQR has provided a chance for their spiritual attendance by implementing a program called “direct telephone connection with the holy shrine.”

The telephone number 05148888 with 120 active lines is the only contact line with the shrine round-the-clock. Using four strong microphones in the holy shrine, after the call, the pilgrims are directly put through the shrine’s atmosphere so that their prayers can be played in the nearest place to the shrine.

Emergency No. (32002424)

Upon seeing a pilgrim who is in a bad condition and needs a doctor in the shrine, you can immediately call 05132002424 on your cellphone, and inform the medical staff inside the shrine.

If we cannot call directly, the telephones installed at the entrances of the courtyards and porticos can help you to inform the servants of the shrine.

Fire Department (32002428)

The holy shrine hosts hundreds of thousands of pilgrims daily, reaching even one million a day at times; so the AQR must take all necessary measures to ensure the safety of the pilgrims, one of which is the establishment of a fire department inside the shrine.There are fire extinguishers in most of the administrative places, porticos and the courtyards and also fire stations in the large courtyards to address any incident in the shortest time possible.

Lost & Found (32003840) 

If you lost your cellphone, gold, bag,

glasses or any other object during the pilgrimage in the holy shrine, and you noticed it in the hotel or even on your way back home, you can call 05132003840 at any time of the day, and describe the object so that the officials can notify you if it is found.

Unfortunately, some pilgrims are unaware of this number, so they generally forget their lost object or think that they must follow up in person.

Servants’ Affairs Center (32003722)

One of the questions that pilgrims often ask the servants or the staff of the shrine is “How can we be a servant in the shrine?” They can easily call 05132003722 to put forward any questions and suggestions and receive answers from the experts.

Vows Collection (32002476)

Many people in the cities and villages have donations and vows that they want to bestow to the holy shrine and yet have questions before the act, which can be answered by calling 05132002476.

However, if your question is just “How do we pay our vows and donations?” you can visit the website nazr.razavi.ir or use the command code (*8#).

Religious Questions (05132020)

Promoting religious knowledge through answering the religious questions of the pilgrims is one of the AQR principal policies, so several measures have been taken to that end.

Dear pilgrims, at any time of the day can call the answering offices located in the courtyards, and for outside the shrine at 05132020 to receive the answers to their religious questions inside the shrine.

The no. 05132020 answers many questions daily from Iranian and foreign audience.

National Number 138

Dear compatriots from across Iran can ask any question about Astan Quds Razavi, including programs, phone numbers, suggestions, etc., through the national no. 138, from the AQR Public Relations.